Pro Facilitate Asia, Associate Development Workshops

Associate Development Workshops

Teamwork Skills

2-day workshop for Executive Team, GM, Department Heads/Division Managers, Supervisors, and Associates being groomed for promotion, as well as Associates being evaluated for promotion potential

If you have had a chronic cooperation problem, this workshop will likely eliminate it, or give your people the tools to eliminate it back on the job. Our clients report a clear improvement of teamwork 2 weeks after this workshop. What is surprising is that they report an improvement in teamwork among those who did not participate in this workshop! Apparently having one team member who participated in the workshop was enough to improve the cooperation of the entire team. The reason is participants applied interventions from this workshop to facilitate the maturation of their team/department/division through the 5 stages of team development.

All participants will leave with the content knowledge, process knowledge, and skills to facilitate teams through the 5 stages of team development: 1) Politeness and pretending, 2) Chaos, 3) Testing Roles & Assuming Roles, 4) Trust Building, and 5) Productive Teamwork.

Intercultural Transformational Leadership skills will be emphasized, including: using stakeholder values to make teams and make decisions, reflective listening, observing & reporting, delegating, coaching, and creative outside-the-box problem solving.

Opportunity for Observation – HR Report (Optional) If you are assessing individuals for promotion potential or performance appraisals, or trying to understand teamwork problems in your origination, you will see more in this one day of this workshop than in 6 months of on the job observation. We can further assist you by following this workshop with a detailed HR report (optional) of the behaviors we observed and suggest interventions.

Participants come away with an improvement in the following skills, regardless of their skill competency level or knowledge of teamwork before the workshop because the workshop uses tasks facilitate skill development.

• Leading with core values and 100% consensus – (emotional buy-in)… not by democracy where the majority rules and tyrannizes minorities.
• Resolving conflicts – especially cross-cultural conflicts
• Communicating through reflective listening and reading body language
• Observing behaviors to recognize values, desires, fears, needs, competencies, and the stage the team is in at the moment
• Identifying values and enabling trust for successful cooperation and negotiation
• Motivating through emotional rewards
• Planning
• Coordinating
• Delegating
• Giving effective status reports at the right time
• Creative problem solving as a team - “thinking outside the box”

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Communication Skills

1-day workshop for Associates

We have applied intercultural transformational leadership principles to the popular and powerful DISC model for understanding communication styles. Through a variety of simulations, participants acquire skills for understanding the communication styles of others so that they can communicate more effectively. The results of using DISC for honest self assessment, can lead to profound personal transformations and development. Interventions for intercultural communication are highlighted given the mix of cultures represented by individuals in the organization.

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Emotional Intelligence

1-day workshop for Associates

While one’s IQ (Intelligence Quotient) cannot be improved through training, Emotional Intelligence (EI) can be learned. EI is developed through ones cultural heritage of shared meanings. Thailand is known for being the “land of a thousand smiles,” each one having a different meaning. Through a variety of assessments, simulations, and role plays, participants become aware of their own emotional intelligence and understand how emotions are communicated interculturally. Reading emotions and responding in ways which will be effective in a multicultural organization are demonstrated and practiced. (We recommend participants attend the Communication Skills Workshop prior to this one as the principles and skills of DiSC will be applied.)

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Our Mission: To be the leading HR learning and development provider in Asia, as measured by our client’s return on learning investment (ROLI) and observable breakthrough team results when back on the job.

Our Passion: Emotionally and intellectually rewarding training experiences that are always fun and result in breakthrough learning and changes that lead to high performance teamwork

Our Process: Craftsmanship = content knowledge (what) + process knowledge (how) + experience